Refund Policy

1. Refund Window

You may request a refund of the one-time $17 payment for MacroCart within 30 days of the purchase date. Requests received after this period may be evaluated at our discretion.

2. How to Request a Refund

• Send an email to contact@infowallet-us.com with the subject "Refund Request — MacroCart".
• Include the email address used at purchase and the order or transaction identifier.
• Optionally, tell us the reason for the request so we can improve the product.

3. Processing Time

We review refund requests within 5 business days. Approved refunds are issued to the original payment method. Depending on your bank or card issuer, it may take an additional 5 to 10 business days for the amount to appear on your statement.

4. Effect of a Refund

When a refund is issued, access to the MacroCart module is removed from your account. Access to other products or modules you purchased separately is not affected.

5. Exceptions

• Requests involving fraudulent activity, chargeback abuse, or violation of our Terms of Use may be denied.
• Duplicate purchases are always refunded in full once verified.
• Partial refunds are not offered, as the module is sold as a single one-time item.

6. Payment Processor

Refunds are processed through the same payment processor used at checkout. We do not store your full payment card details at any time.

7. Contact

Questions about this policy? Contact Infowallet LLC at contact@infowallet-us.com or +1 307 317 3419.